Clean solution for tent heating

For an event to be a success, the air-conditioning concept must also be right - from performance and reliability to visual integration into the overall event image. The basic prerequisite for this is the willingness of the service provider to respond to the individual wishes of the organizer, to provide optimum advice and to be one hundred percent reliable. Sarah Timm from the non-food caterer Kampen knew from her professional experience that this is not a matter of course. She experienced a positive counterexample at the end of October 2013 with Hotmobil Germany, when she hosted an evening event in a tent in Bremerhaven.

With nine branches in the northeastern German states and 120 permanent employees, Kampen GmbH & Co KG is one of the largest providers of non-food catering. The range of services includes everything needed for the success of a large event. From the tent over the seating up to the wine glass. On a rental basis, of course. One of the long-standing customers of the Bremen branch is the Bredo shipyard in Bremerhaven. When the long-standing managing director was to be bade farewell in a festive evening event in front of 240 guests at the end of October, Sarah Timm, the branch's studio manager, was given the task of providing everything necessary for the occasion. "It was to be an all-round beautiful evening. Our customer attached great importance to a well-groomed ambience. In addition, the reliable functioning of the tent heating system, which is essential at this time of year, was a major concern for him," reports Sarah Timm. She had already had less than positive experience in this area. So she started searching, researched on the Internet, and asked around among her colleagues. She found the right partner in Hotmobil Deutschland. This verdict is based on experience in various areas. On the one hand, shortly after her inquiry arrived at Hotmobil headquarters, the Hotmobil sales representative in charge visited Ms. Timm at the Bremen branch to answer all her questions and find a solution concept tailored to her needs. This involved not only the right technology with the desired performance, but also the visual integration of the ventilation hoses into the overall concept of the tent design.

Next, a space-saving, top-looking system was important to her, because in this case it was unavoidable that the guests would see the system standing outside. And last but not least, as a layperson when it came to air conditioning, she expected first-class consulting quality and absolute reliability. Sarah Timm once again: "I felt that I was taken seriously and given good advice, and in turn I was able to provide my customer with the best possible support. The system arrived on time, was spotlessly clean, and the service technicians who connected the mobile heating system were very cooperative.

Overall, I found Hotmobil to be very service oriented.
It certainly won't be the last time I work with this service provider, as tent heating and air conditioning is an issue many months of the year. I have also passed on this positive experience to my colleagues in the other branches," reports the studio manager.