Privacy Policy Statement

Privacy Policy Statement

Welcome to the website of HOTMOBIL DEUTSCHLAND GMBH

Thank you for visiting our Internet pages, we do appreciate your interest in our enterprise, our products and our services.

Protection of your data and your privacy is something we take very seriously. Therefore, we process and use the data that are collected during your visit to our website in accordance with all applicable legal provisions relating to data protection. We want you to know when we collect which data and how we use them.

DThis privacy policy statement explains which data are collected during your visit to our website and how these data are processed and used. This privacy policy statement does not apply to linked websites of any Third Party.

General information

We are highly committed to protecting personal data and thus your privacy. In the following, we would like to inform you about the consequences for you when using our personalized services and how we ensure your data is protected. In order to ensure optimum protection of your privacy, it goes without saying that we comply with all legal data protection regulations.

Personal data

Personal data is information regarding your identity. This includes, but is not limited to, information such as name, address, telephone number, email address. You do not have to provide personal data to be able to use our webpages. In certain instances, however, you will have to provide us with your name and address and further information, so we can provide the requested services.

Furthermore, we need such data in order to send you informative literature and any goods you have ordered or to reply to individual requests. You will always be notified by us in case we need such data. In addition to that, we only save and process data which you have provided to us voluntarily or automatically. Any further data requested by us is voluntary data. Personal data will only be processed for the purposes of fulfilling the requested offers and of safeguarding own legitimate business interests.  

Intended purpose of the personal data

Any personal data provided by you will be used to reply to your requests, to process your orders or to provide you with access to certain information or offers. We will neither sell to any third parties nor market your personal data in any other way.

Usage for a specific purpose

Any personal data provided by you online, will only be collected, processed and used for the purposes communicated to you. Your personal data will never be transferred to any third parties unless you have given your consent. Personal data will only be collected and transferred to any government agencies entitled to receive such data to the extent permitted by applicable law or to the extent we are obliged to do so because of a court decision. Our employees and any service providers engaged by us are bound to secrecy and to comply with the provisions of the German Federal Data Protection Act (Bundesdatenschutzgesetz).

Non-personal data which are collected automatically

When you use our webpages, the following data will be stored for organizational and technical reasons: the names of the viewed pages, of the browser used, and of the operating system, date and time of access, used search engine, names of the downloaded files and your IP address. We will utilize such technical data anonymously and only for statistical purposes to continuously optimize our internet presence and to make our website even more attractive. These anonymous data will be stored separately from any personal information on secure systems and cannot be retraced to an individual person. That means that your personal data and your privacy are protected at any time.


Without the consent of their parents or legal guardians, persons under the age of 16 should not transfer any personal data to us. We will never request personal data from children and adolescents nor collect or transfer them to any third parties.


Should you use external links which are provided within our webpages, this Data Privacy Statement will not apply to those links. When providing links, we make every effort to ensure that these will also comply with our data protection and safety standards. However, we do not have any influence over compliance with the data protection and safety standards by other providers. Please review the third parties’ data protection statements provided on their websites.  

Contact details

Name and address of the data controller

Hotmobil Deutschland GmbH
Zeppelinstrasse 5
78244 Gottmadingen

Tel. +49 7731 9460-0
Fax. +49 7731 9460-999

Name and address of the data protection officer

You may at any time enquire about which data concerning you we have stored and how we use it. In addition to that, you may at any time have this data deleted. Please direct any questions in this respect to:

Use of specific services of our webpages

Certain services (newsletter, online shop, etc.) require personal data to be collected. To this end, only the data required for the particular purpose will be collected and the legal retention periods will be observed.

Newsletter subscription

We offer you a newsletter, free of charge. This newsletter informs you about our current offerings, new products, voucher campaigns, events or provides you with other news about our company. For this purpose, we need to know your email address. The further data required for the newsletter to be sent to you will be derived from the logon or confirmation screen. You will receive our newsletter only after having registered for it on our website. Upon registration, we will send you an email where you will be asked to confirm your registration (double opt in). Only after your successful confirmation will the newsletter be sent to you. If you have registered for the newsletter only, we will use your email only for sending you the newsletter. You can, at any time, cancel this free-of-charge service with future effect by clicking the link “Unsubscribe” at the end of the newsletter. 

Customer account

For a customer account to be maintained, personal data will be required. The required data is marked with an asterisk “*” in the registration. By registering, you acknowledge that such data will be used for maintaining your account. 

General information about the use of cookies

DBy using cookies, we can provide user-friendly services to the users of our webpages. This will not be possible without the use of cookies. We optimize our information and offerings on the basis of the data collected via such cookies. We use cookies to fill the shopping cart and to display the goods within the shopping cart if the website is accessed again at a later time. Via cookies, you can be logged into the shop automatically. Via the configuration of your browser, you can disable cookies for our website in general. Moreover, you can delete any cookies already placed via the corresponding browser function.

Without cookies, you might not be able to use certain portions of the website or just to a limited extent.

Information about specific cookies
Our website uses different types of cookies to analyze the usage of the website and to advertise the products in a targeted way. To this end, we use technologies from various vendors (e.g. Google., Hotjar, etc.).

Google Cookies

Google Analytics uses various types of cookies. These can change over time. That is why we summarize the usage of Google Analytics in the following.

This website uses Google Analytics by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).

GVia Google Analytics, data, sessions, and interactions across several devices can be allocated to a pseudonymous user ID. Thereby, user activities can be analyzed across multiple devices.

Via cookies, which are text files saved on your computer, your use of this website will be analyzed. We use the function “IP anonymization”. Therefore, the data will be processed in an EU member state or in another country which is a signatory to the Agreement on the European Economic Area (EEA). In exceptional cases, the full IP address will be transmitted to a server in the USA and truncated there. The IP address transferred from your browser by Google Analytics will not be merged with other Google data. Google will, on our behalf, utilize the transmitted data and provide us with reports on the website activities and usage. In addition to that, Google will provide further services related to the usage of the website and the internet usage. This purpose reflects our legitimate interest in the processing of the data. The legal basis in this regard is §15(3) German Teleservices Act and Art. 6(1)(F) GDPR. All data collected by cookies in this manner will be deleted automatically once a month after a period of 14 months.

You can configure the management of the cookies via the settings in your browser software.

Via the opt-out cookie (, you can prevent the data from being processed by Google. To this end, you need to download and install the browser add-on. If you wish this to apply to multiple devices, you will need to install this add-on on all devices. 


This site uses Hotjar, a web analytics service provided by Hotjar Ltd, Level 2, St Julians Business Centre in 3, Elia Zammit Street, St Julians, Malta. Hotjar is designed to test the user-friendliness of certain sites. To this end, anonymous measured data on the user behavior will be collected. We are unable to assign such anonymous measurement data – such as by assigning your IP address or in another way – to you personally. To receive meaningful results, so-called cookies will be used, i.e. the program applies the corresponding function to cache the information temporarily and to access them at a later time (for further details please go to: You can delete the cookies in your browser at any time. In addition to that, you can opt out from the test via the following link: For more information on data protection, please visit:

User Like

This website uses a live-chat software provided by Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne. Userlike uses “cookies”, text files, which are saved on your computer and which enable a personal conversation with you in the form of real-time chats on the website. The information on your usage and any data of the live chats related thereto will be collected, stored and processed on servers by Userlike in Germany.

Delete and manage cookies

Depending on the browser used, you can manage the usage of the cookies. For the common browsers, you will find useful information in the following:
Microsoft Explorer:


Google Chrome:



Data subject rights

You have the right to restrict the processing of your personal data at any time. To apply for your rights to be implemented, please contact our data protection officer directly whose contact data can be found at the top of this document. You can exercise the following data subject rights.

Right to access

Every data subject has the right to receive a summary of his or her processed personal data. 

Right to rectification

JEvery data subject has the right to have his or her processed personal data rectified. 

Right to erasure

Every data subject has the right to have his or her processed personal data erased to the extent not prohibited by any legal obligation.

Right to restriction

Every data subject has the right to have any further usage of his or her processed personal data restricted.

Right to object

Every data subject has the right to object to any further usage of his or her processed personal data.

Right to data portability

Every data subject has the right to have his or her processed personal data provided to a third party for further usage in a machine-readable format.

Complaints office

Every data subject has the right to lodge a complaint with a data protection supervisory authority in case any data is not processed as agreed. This supervisory authority can be contacted at zu erreichen.

Update of the Data Protection Statements

These Data Protection Statements will be adjusted to the current functions, technologies and the governing law. Such adjustments will be done at irregular intervals. The Data Protection Statement published on the website is the binding version.

Last update: Mai 2018