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Privacy Policy Statement

Privacy Policy Statement

Privacy policy
 

1. Name and contact details of the controller and the company data protection officer

This privacy policy applies to data processing by:

Person in charge

Hotmobil Deutschland GmbH
Zeppelinstr. 5
78244 Gottmadingen
Germany
Phone: 07731-9460-0
E-mail: info@hotmobil.de
Website: www.hotmobil.de

 

Data protection officerThe data protection officer is provided externally by STREIT GmbH,

E-mail: datenschutz@enerent.com
If you have any questions, suggestions or comments about data protection and how to enforce your rights listed below, please contact our Data Protection Officer.

2. Collection and storage of personal data as well as the nature and purpose of their use

a) When visiting the website

When you access our website, information is automatically sent to the server of our website by the browser used on your device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it is automatically deleted:

    • IP address
    • Date and time of the request
    • Time zone difference to Greenwich Mean Time (GMT)
    • Content of the request (concrete page)
    • Access Status/HTTP Status Code
    • amount of data transferred in each case
    • Website from which the request comes
    • Browser type and version
    • Operating system and its interface
    • Language and version of the browser software
    • Name of the accessed website
    • Notification of successful retrieval
    • The aforementioned data is processed by us for the following purposes:
    • Ensuring a smooth connection to the website
    • Ensuring a comfortable use of our website
    • Evaluation of system security and stability as well as for other administrative purposes.

 

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes of data collection listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person. In addition, we use cookies and analysis services when you visit our website. You can find more detailed explanations under No. 5 and 6 of this Privacy Policy.

b) Newsletter

As an existing customer, you will regularly receive individual product recommendations from us by e-mail, regardless of whether you have subscribed to a newsletter. We use the e-mail address you provided in the course of the purchase or rental. We act on the basis of the legal basis according to Art. 6 para. 1 lit. f GDPR in conjunction with § 7 Bas. 3 UWG. You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you are welcome to send your unsubscribe request to  info@hotmobil.de  by e-mail at any time.

c) When using our contact form

If you have any questions, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide a valid e-mail address, your first and last name, your address and your telephone number so that we know who the request comes from and in order to be able to answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.

 

d) For credit checks

Based on our legitimate interest in accordance with Art. 6 (1) (f) GDPR, we carry out credit checks to protect ourselves from payment defaults. The creditworthiness data that is taken into account includes open payments, dunning procedures, information about insolvency or deferral agreements due to payment defaults. If open invoices are not settled despite repeated reminders, we can transmit the data required for the execution of a debt collection to a debt collection service provider for the purpose of escrow collection. Alternatively, we can sell the outstanding receivables to a debt collection service provider. The claimant then becomes the claim holder and asserts the claims in his own name.

 

e) Customer account (webshop)

When you register as a user in our webshop, we request the following data from you:

  • Address of your company,
  • Your salutation,
  • First and last name as an orderer and user of our webshop,
  • Contact details such as telephone number, email address and address,
  • Basic data of your company as well as your tax ID

This data is collected in order to be able to identify you as our contractual partner. The data processing is carried out at your request and is necessary for the performance of the contract and pre-contractual measures in accordance with Art. 6 (1) sentence 1 (b) GDPR for the purposes mentioned. The data collected by us for registration and login will be stored by us until you revoke your consent to this processing or we stop processing the data due to statutory retention periods.

 

3. Disclosure of data

Your personal data will not be transmitted to third parties for purposes other than those listed below. We will only share your personal information with third parties if:

… you have given your express consent in accordance with Art. 6 (1) sentence 1 (a) GDPR, the disclosure is necessary in accordance with Art. 6 (1) sentence 1 (f) GDPR for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,

… in the event that there is a legal obligation for the disclosure pursuant to Art. 6 (1) sentence 1 (c) GDPR, or

… this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 (1) sentence 1 (b) GDPR.

 

4. Applications and unsolicited applications

You are welcome to send us your application or your unsolicited applications. To do this, please use our job portal, where you can register and enter your documents there. Please ensure that you yourself have sufficient security for the transmission method you have chosen. Sending an e-mail without a suitable encryption method is not recommended, as your data could then be read and used by unauthorized persons without much effort during communication. If you would like to send us an encrypted e-mail with application documents, please use the e-mail address jobs@enerent.com only. Our application tool allows you to add you to our talent pool in case we don't have a suitable position for you at the moment. On the basis of your consent in accordance with Art. 6 (1) (a) GDPR, you are welcome to register here (for applicants under 18 years of age, the signature of a parent or legal guardian is required).

 

5. Cookies

We use cookies on our site. These are small files that are automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your device and do not contain viruses, Trojans or other malware. The cookie stores information that arises in connection with the specific end device used. However, this does not mean that we will immediately become aware of your identity. On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after leaving our site. In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a certain set period of time. If you visit our site again to use our services, it will automatically recognize that you have already been with us and which entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see section 6). These cookies allow us to automatically recognise that you have already been to us when you visit our site again. These cookies are automatically deleted after a defined period of time. The data processed by cookies is necessary for the purposes mentioned to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) sentence 1 (a) and (f) GDPR. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or that a notice always appears before a new cookie is created. However, disabling cookies completely may mean that you will not be able to use all the features of our website.  Furthermore, we have installed a cookie banner that first asks for your consent when you visit our website.

 

6. Analysis tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

a) Google Analytics

For the purpose of the needs-based design and continuous optimization of our pages, we use Google Analytics, a web analysis service of Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"). In this context, pseudonymised user profiles are created and cookies (see section 4) are used. The information generated by the cookie about your use of this website, such as:

    • Browser type/version
    • operating system used
    • Referrer URL (the previously visited page)
    • Hostname of the accessing computer (IP address)
    • Time of the server request

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet use for the purposes of market research and the needs-based design of these websites. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of third parties. Under no circumstances will your IP address be merged with other data held by Google. The IP addresses are anonymized so that assignment is not possible (IP masking). You can prevent the installation of cookies by setting the browser software accordingly; however, we would like to point out that in this case it may not be possible to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading a browser add-on and installing it on your device (https://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is placed on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again. For more information on data protection in connection with Google Analytics, please refer to the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=de).

b) Google AdWords Conversion Tracking

In order to statistically record the use of our website and evaluate it for the purpose of optimising our website for you, we also use Google Conversion Tracking. Google Adwords will place a cookie (see section 5) on your computer if you have reached our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can see that the user has clicked on the ad and has been redirected to this page. Each Adwords customer receives a different cookie. Cookies can therefore not be tracked via the websites of Adwords customers. The information obtained with the help of the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking process, you can also reject the setting of a cookie required for this purpose – for example, via the browser setting, which generally deactivates the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com". Google's privacy policy on conversion tracking can be found at https://services.google.com/sitestats/de.html.

 

7. Social Media Plug-ins

On the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, we use social plug-ins of the social networks Facebook, X and Instagram on our website in order to make our company better known. The advertising purpose behind it is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation must be guaranteed by their respective providers. The integration of these plug-ins by us is carried out by means of the so-called two-click method in order to protect visitors to our website in the best possible way.

a) Facebook / Instagram (Meta)

Social media plugins from Facebook and Instagram are used on our website to make their use more personal. For this we use the "LIKE" or "SHARE" button. This is an offer from Meta Platforms Ireland Limited. When you call up a page of our website that contains such a plugin, your browser establishes a direct connection with Meta's servers. The content of the plugin is transmitted by Meta directly to your browser and integrated into the website by it. By integrating the plugins, Meta receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook or Instagram account or are not currently logged in to Facebook or Instagram. This information (including your IP address) is transmitted by your browser directly to a Meta server in the USA and stored there. If you are logged in to Facebook or Instagram, Meta can assign your visit to our website directly to your Facebook or Instagram account. If you interact with the plugins, for example by clicking the "LIKE" or "SHARE" button, the corresponding information will also be transmitted directly to a Meta server and stored there. The information is also published on Facebook or Instagram and displayed to your Facebook or Instagram friends. Meta may use this information for the purposes of advertising, market research and the needs-based design of Facebook or Instagram pages. For this purpose, Meta creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook or Instagram, to inform other Facebook or Instagram users about your activities on our website and to provide other services related to the use of Facebook or Instagram. If you do not want Meta to associate the data collected through our website with your Facebook or Instagram account, you must log out of Facebook or Instagram before visiting our website. For the purpose and scope of the data collection and the further processing and use of the data by Meta, as well as your rights in this regard and setting options to protect your privacy, please refer to Meta's privacy policy under https://www.facebook.com/about/privacy/ and https://help.instagram.com/155833707900388.

b) X

Plugins of the short message network X are integrated into our website. You can recognize the X-plugins (X-Button) by the X-logo on our site. For an overview of X buttons, see https://publish.twitter.com/#. When you call up a page of our website that contains such a plugin, a direct connection is established between your browser and the X server. X thus receives the information that you have visited our site with your IP address. If you click on the "X button" while logged in to your X account, you can link the content of our pages to your X profile. This allows X to assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by X. If you do not want X to be able to assign the visit to our pages, please log out of your X user account. Further information on this can be found in X's privacy policy under https://x.com/de/privacy.

c) LinkedIn

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time one of our pages that contains LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn will be informed that you have visited our website with your IP address. If you click on LinkedIn's "Recommend" button and are logged in to your LinkedIn account, LinkedIn is able to assign your visit to our website to you and your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. For more information, please refer to LinkedIn's privacy policy at https://www.linkedin.com/legal/privacy-policy.

d) Xing

Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Every time one of our pages that contains functions from Xing is accessed, a connection to Xing servers is established. To our knowledge, personal data is not stored. In particular, no IP addresses are stored or usage behavior evaluated. Further information on data protection and the Xing Share button can be found in Xing's privacy policy at the following address: https://www.xing.com/app/share?op=data_protection.

d) YouTube

We use the platform and services of the video portal YouTube. YouTube is used for public relations work and in the interest of an appealing presentation of our offers in accordance with Art. 6 para. 1 sentence 1 lit. e GDPR. The provider is: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We would like to point out that you use YouTube and its functions at your own risk. This applies in particular to the use of functions such as commenting, sharing, rating, etc. When you visit our YouTube page, YouTube collects, among other things: Your IP address and other information stored on your PC in the form of cookies. You can find more information on this at:
https://www.youtube.com/static?gl=DE&template=terms&hl=de
The data collected about you in this context will be processed by Google Ireland Limited and may be transferred to countries outside the European Union (e.g. USA). We have no influence on this. What information Google receives and how it is used is described here:
https://policies.google.com/privacy

When you access YouTube, your IP address is transmitted to YouTube. YouTube also stores information about its users' devices; if necessary, YouTube is thus able to assign IP addresses to individual users. If you do not wish this, please log out of your YouTube account and delete your cookies before visiting our YouTube site. Further information can be found here: https://support.google.com/youtube/answer/9315727.

 

8. Plugins and Tools

a) Google Web Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google's servers. This makes Google aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If your browser does not support Web Fonts, a default font will be used by your computer . For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and Google's privacy policy: https://www.google.com/policies/privacy/. 

Opt-Out: https://adssettings.google.com/authenticated

b) Google Maps

On our websites, we use Google Maps, a service of Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). By visiting the website, the third-party provider receives the information that you have called up the corresponding subpage of our website. In addition, so-called protocol data is transmitted. This is done regardless of whether this third-party provider provides a user account through which you are logged in or whether there is no user account. If you are logged in to the plug-in provider, this data will be assigned directly to your account. If you do not want to be assigned to your profile with the plug-in provider, you must log out before activating the button. Data processing by the third-party provider only takes place if you consent by confirming the request field (legal basis: Art. 6 para. 1 lit. a EUGDPR). By refusing consent, you will not be able to see maps from Maps. However, this does not have any disadvantages for you in the context of contact with us. You can find more information about data protection in connection with Google Maps here: https://www.google.de/intl/de/policies/privacy/

c) Chatbot

We use Orimon.ai's chatbot EMMA on our website to process inquiries and generate leads. Data entered by you, such as name, e-mail or telephone number, will be processed in accordance with Art. 6 (1) (b) and (f) GDPR. Your data will be transmitted to Orimon.ai in encrypted form, used only for the stated purpose and not passed on without your consent. Deletion of data: The stored data will be deleted as soon as it is no longer necessary for the fulfilment of the purpose, provided that there are no statutory retention obligations.

d) Cookiebot

Our website uses Cookiebot's consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document them in compliance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter referred to as "Cookiebot").

When you enter our website, a connection to Cookiebot's servers is established in order to obtain your consent and other

Obtain explanations about the use of cookies. Cookiebot then stores a cookie in your browser in order to be able to assign the consents you have given or their revocation. The data collected in this way will be stored until you ask us to delete it, delete the cookiebot cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected. Cookiebot is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 (1) (c) GDPR.

 

e) Survey tool

We use your e-mail address, which you provided to us as part of the order, for customer surveys. We use Microsoft Forms for this. Data is transmitted to the processor Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. This may also mean a transfer of personal data to a country outside the European Union. The data is transferred to the USA on the basis of Art. 45 GDPR in conjunction with the adequacy decision C (2023) 4745 of the European Commission, as the data recipient has committed to comply with the data processing principles of the Data Privacy Framework (DPF). If you no longer wish to receive these surveys, you can unsubscribe by clicking on "unsubscribe" in the respective e-mail. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes of data collection listed above. If the above purpose has ceased to exist or you have unsubscribed from the survey emails, your email address will no longer be contacted with customer surveys.

f) Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, GordonHouse, Barrow Street, Dublin 4, Ireland.   Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager does collect your IP address, which may also be transmitted to Google's parent company in the United States. The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

g) Typeform

In order to be able to offer you various services, such as free tickets for trade fairs where we exhibit our products, we use the Typeform tool on our website. For more information, please see: Typeform's terms, conditions & policies.

The legal basis is Art. 6 para. 1 lit. f GDPR.

 

h) Company tour

For the company tour, we use a plugin from the provider MATTERPORT. For more information, please visit:

https://matterport.com/de.

The legal basis is Art. 6 para. 1 lit. f GDPR.

 

9. Rights of data subjects

You have the right to:

… Request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data, if it has not been collected by us, and the existence of automated decision-making including profiling and, where applicable, meaningful information on its details;

… in accordance with Art. 16 GDPR, to request the rectification of incorrect or complete your personal data stored by us without undue delay;

… to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;

… to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims, or you have objected to the processing in accordance with Art. 21 GDPR;

… in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller;

… in accordance with Art. 7 para. 3 GDPR to revoke your consent at any time vis-à-vis us. As a result, we are no longer allowed to continue the data processing based on this consent for the future and to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters.

 

 10. Right to object

You have the right to object to the processing of your personal data in accordance with Art. 21 GDPR if there are reasons for doing so that arise from your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right of objection, which we will implement without specifying a special situation. You also have the right to have your data deleted, provided that no other retention periods conflict with your request. If you would like to make use of your revocation or deletion request, an e-mail to info@hotmobil.de is sufficient.

 

11. Data security

We use the common SSL procedure (Secure Socket Layer) in conjunction with the highest level of encryption supported by your browser during your visit to the website. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead, if security is possible. You can tell whether an individual page of our website is transmitted encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

 

12. Up-to-dateness and modification of this privacy policy

This privacy policy is currently valid and has the status of 04/2025. Due to the further development of our website and offers via it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. The current privacy policy can be viewed and printed at any time on the website under https://hotmobil.com/privacy-policy.